All reservations are prebooked with Tralee Bay Experience prior to the departure time and date. All Tours are subject to the weather conditions, river/canal conditions and passenger numbers. Where it is deemed necessary by Tralee Bay Experience or the Skipper, the Skipper reserves the right to alter bookings without prior notice.

Cancellations will be accepted via email up to 48 hours prior to departure. No refunds are provided for missed departure times or booking. No refunds will be issued without a minimum of 48hrs prior to notice being received in writing via email to traleebayexperience@gmail.com.